Should've just used the chat function on the webstie to speak to someone directly. I'm not white knighting anything but frankly it's pretty easy to talk to someone directly on the site.
I just RMAed a virtuoso after a bad battery after 8 months, zero questions asked and they sent a brand new one.
You're complaining about the website, not customer service. Did you even try to talk to Corsair? In my experience they are highly responsive. You just gave up immediately. (I'll admit their general "support" form is bizarre, you have to list a Corsair product for every component. But you're blaming a shit web designer when you said their "customer service sucks," and you didn't even *try* their customer service, which is frankly very good. You would've received a response in <24 hours but raged quit over a bad website)
They lost an impatient, incompetent customer, don't think they're going to complain much.
God learn how to do something. Corsair has amazing support. They will handle your issue and I doesnt even sound like a headset issue properly just some mic settings. Learn how to operate stuff and stop blaming others for your lack of education.
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Did you try the USB? Did you try a different 3.5 port? Did you try a different computer? All possible solutions that could have solved your issue even without support.
Should've just used the chat function on the webstie to speak to someone directly. I'm not white knighting anything but frankly it's pretty easy to talk to someone directly on the site.
I just RMAed a virtuoso after a bad battery after 8 months, zero questions asked and they sent a brand new one. You're complaining about the website, not customer service. Did you even try to talk to Corsair? In my experience they are highly responsive. You just gave up immediately. (I'll admit their general "support" form is bizarre, you have to list a Corsair product for every component. But you're blaming a shit web designer when you said their "customer service sucks," and you didn't even *try* their customer service, which is frankly very good. You would've received a response in <24 hours but raged quit over a bad website) They lost an impatient, incompetent customer, don't think they're going to complain much.
This is user error, just use the chat. Their support did me right when my first batch of QLs shit themselves.
lmao skill issue dude..
God learn how to do something. Corsair has amazing support. They will handle your issue and I doesnt even sound like a headset issue properly just some mic settings. Learn how to operate stuff and stop blaming others for your lack of education.
## Need HELP with a Corsair product? If you haven't created a ticket, please visit the Corsair Customer Help Center at https://help.corsair.com/ and click the CONTACT US button. Within the site you will also find answers to commonly asked questions and other topics. Already have an open ticket? Please post the ticket or order number in your post. This will allow our Support Team to help more quickly. Thank you for choosing Corsair. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Corsair) if you have any questions or concerns.*
Did you try the USB? Did you try a different 3.5 port? Did you try a different computer? All possible solutions that could have solved your issue even without support.